When you talk about selling your house, one of the biggest decisions is to choose the right platform or service. The two most prominent names in the online real estate market are OpenDoor and Zillow. Both promise convenience and speed, but their ways are different-and depending on your goals, may be more suitable than each other.
In this blog, we will find out whether it is better to sell on OpenDoor or district, why OpenDoor has to face criticism and cases, the difficulties of its business model, when the owners of the house are worried about the "low -price offer", what do they mean, and whether you actually need a reality agent while working with OpenDoor.
Selling on Opendoor vs. Zillow
At first glance, both OpenDor and Zilow aim to make the process of selling the house easier, but their services are quite different.
- OpenDoor is originally an I-Bire. This means that it uses algorithms and market figures to immediately offer a cash proposal for your home, which relieves
performance, staging, repair and waiting for traditional buyers. You get fast, but sometimes at a low price.Zillow is primarily a real estate market. It connects
buyers and vendors. Although it once used Ibuying (Zillow Offers), it was out of that market in 2021 after heavy losses. Today, the Zillow helps you list your home, find buyers, join agents and market your property.For sellers, the key difference comes down to what you value most:
If you want to sell fast with little hassle, Opendoor might be appealing.
If you’re aiming to maximize profits, Zillow’s traditional marketplace and realtor partnerships may drive better results.
Why Is Opendoor Being Sued?
OpenDoor has faced legal challenges due to its sales practices. In 2022, the Federal Trade Commission (FTC) accused OpenDoor of misleading the owners of the house, claiming that they would earn more money by selling through OpenDor than the traditional market. According to regulators, many customers earned less money given the hidden fee and low sales prices paid by the Ibuyer model.
OpenDor settled the case by agreeing to pay a huge fine of $ 62 million. Although OpenDor did not accept any mistake, the trial highlighted a serious concern: vendors should carefully evaluate the agreement between convenience and net income.
For many buyers and vendors, the trial raised doubts about whether the marketing promises of the opendoor are in line with reality, and this eventually damaged consumer confidence.
Why Is Opendoor Struggling?
While Opendoor was once seen as a revolutionary player in real estate, it has faced significant struggles in recent years. Several reasons explain why:
Market Volatility:
The housing market fluctuates due to interest rates, economic shifts, and supply-demand imbalances. Since Opendoor buys homes directly, market downturns expose them to massive risks, leading to losses when reselling.Thin Margins:
Opendoor’s business model involves buying homes at slightly below market value, then reselling for a profit after accounting for repairs, fees, and holding costs. When competition heats up or market conditions worsen, these small margins shrink or disappear altogether.Operational Costs:
Managing a large portfolio of homes across various markets requires significant overhead, from repairs to maintenance. Unexpected expenses can erode profitability.Consumer Skepticism:
After the FTC settlement, both homeowners and industry skeptics began questioning Opendoor’s fairness. Building trust in such a high-stakes industry takes time, and losing it can dramatically slow growth.Competition:
Other iBuyers and real estate platforms, as well as traditional realtors, offer alternatives that pressure Opendoor’s business model. Meanwhile, Zillow dominates the eyeballs in the online real estate sector, capturing millions of home shoppers daily.
The result? Opendoor continues to operate but faces ongoing challenges from both the marketplace and regulators.
Does Opendoor Lowball You?
One of the most common criticisms of Opendoor is that it “lowballs” homeowners—that is, it offers less than what your house might fetch on the open market.
Here’s the nuance:
Opendoor’s offers are data-driven. They use algorithms based on comparable homes, recent sales, and neighborhood data. However, because the company must
take on risk (such as home repairs, resale uncertainty, and market downturns), it tends to offer less than full market value.Many sellers report receiving offers that- feel lower than expected. Even if the difference is only 5–10%, when combined with their service fee (typically around 5%), the net proceeds can be significantly less than selling through a traditional route.
That said, Opendoor is transparent about saving sellers time and making a quick closing possible. If speed matters more than squeezing every last penny, this trade-off may feel worth it.
Why Not Sell to Opendoor?
There are a few reasons why homeowners hesitate to sell to Opendoor:
Lower Payout: The cash offer is rarely the highest possible sales price.
Service Fees: After fees (which can rival or even exceed realtor commissions), sellers sometimes walk away with less than expected.
Limited Negotiation: Unlike a traditional market, where you might see multiple offers, Opendoor generally presents one take-it-or-leave-it number.
- Repairs Post-Offer: Opendoor often revises its offer after inspections, deducting costs for needed repairs. For some sellers, these deductions come as an
unwelcome surprise.
Market Dependence: In hot markets with rising prices, sellers might feel they’re leaving money on the table by selling to an iBuyer rather than leveraging
competition on the open market.
Ultimately, the decision depends on priorities. Opendoor offers speed and certainty, but often at the cost of maximum profit.
Do I Need a Realtor to Sell to Opendoor?
You do not need a realtor to sell your home directly to Opendoor. The platform is designed for direct-to-consumer simplicity, meaning you can handle the entire transaction without an agent. This is part of Opendoor’s appeal—it eliminates traditional middlemen.
However, there are pros and cons:
Without a realtor, you save on commissions but risk missing out on perspective and representation. If Opendoor presents an offer, you may not know how it stacks
up against true market value.
With a realtor, you gain an advocate who can analyze Opendoor’s offer, compare it to local comps, and guide you through whether the trade-offs areworthwhile. Some homeowners choose to request an Opendoor offer while also listing their home traditionally with an agent for comparison.For many sellers, a
realtor provides peace of mind—even if they ultimately decide to go with the convenience of Opendoor’s quick cash offer.
Opendoor vs Zillow: Which is Better for You?
So, which should you choose—Opendoor or Zillow? That depends on your goals.
If your priority is speed, certainty, and minimizing hassle, Opendoor can be a great option. It’s built for sellers who may not have time or resources to prepare a
house for typical buyers.
If your priority is maximizing value, Zillow (through its platform and realtor partners) is likely the better choice. A traditional market, with multiple potential buyers,
usually generates higher offers.
Here’s a quick comparison:
Final Thoughts
After all, the "best" way to sell depends on your preferences. If you have to sell fast in California - be it San Diego, Los Angeles or Sacramento - then cash buyers are the fastest and most reliable options for you.
If you’re considering Opendoor, weigh the trade-offs carefully: you may sacrifice profit, face post-offer repair deductions, and miss out on competitive bids. If you list on Zillow, expect a longer and more involved process—but also the potential for a better financial outcome.
At the end of the day, choosing between the two comes down to one critical question: Do you want to sell fast, or do you want to sell for the most money?